By clicking “I Agree,” you confirm that you have read, understood, and agreed to the following terms and policies governing the use of the software ‘REPTILE DAILY HISAB.’
1. Definitions
The following terms, when used in these policies, shall have the meanings ascribed to them unless the context requires otherwise:
a) "Company": Refers to Carecone Technologies Private Limited, having its registered office at Unit No. 265, 2nd Floor, Aggarwal City Plaza, Plot No 17, Mangalam Place, Sector 3, Rohini, New Delhi 110085.
b) "Software/Application": Refers to the ‘REPTILE DAILY HISAB’ software, including all associated features, updates, and functionalities, offered by the Company on a subscription basis.
c) "Subscription": Refers to the periodic access provided to users upon payment of applicable subscription fees.
d) "User/Customer": Refers to any individual or entity that subscribes to, accesses, or uses the Software.
e) "Force Majeure": Refers to events or circumstances beyond the reasonable control of the Company, as further defined in Section 6.
f) "Technical Issues": Refers to software-related malfunctions, errors, or downtime that may impair the user’s access to or functionality of the Software.
g) "Data Loss": Refers to the loss, corruption, or unavailability of user data due to technical errors, user actions, or unforeseen circumstances.
(i) The Software is provided on a subscription basis for individual use only. Sharing login credentials or unauthorized use is prohibited.
(ii) The Company reserves the right to modify, suspend, or discontinue the Software, its features, or any part thereof, at any time without prior notice.
(iii) Users must ensure that their devices meet the Software’s technical requirements.
(i) Users must ensure timely subscription payments to avoid disruption of services.
(ii) Failure to make payments on time may result in the suspension or termination of access to the Software.
(i) The Company endeavors to provide uninterrupted access to the Software but does not guarantee error-free or uninterrupted service.
(ii) Users may encounter temporary service disruptions due to maintenance, updates, or unforeseen issues.
(iii) Users are encouraged to report technical issues to the Company’s support team. The Company will attempt to resolve such issues promptly but shall not be liable for delays or disruptions caused by Technical Issues or Force Majeure events.
(i) This agreement shall be governed by and construed in accordance with the laws of India.
(ii) Any disputes arising out of or in connection with these terms and policies shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
This Privacy Policy outlines how Carecone Technologies Private Limited ("Company") collects, uses, maintains, and protects information obtained from users ("Users") of the ‘REPTILE DAILY HISAB’ software ("Software"). By using the Software, Users consent to the practices described in this policy.
3.1. Scope
This Privacy Policy applies to all features, services, and functionalities offered by the Software. It governs the collection, use, and disclosure of personal and non-personal information from Users.
3.2 Compliance
The Company complies with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to ensure user privacy. No data is knowingly collected from individuals under the age of 18.
3.3.1 Personal Identification Information
The company may collect personal identification information from Users when they:
Information Collected:
Purpose:
3.3.2. Sensitive Personal Data or Information (SPDI)
The Software may collect and process SPDI, such as:
Explicit Consent:
SPDI is collected only with Users' explicit consent and is used solely for the
intended purpose. Users can choose to disable certain permissions, though this
may limit Software functionality.
3.3.3. Non-Personal Identification Information
We may collect non-personal information about Users' interactions with the Software, such as:
This information is used to improve the Software's performance and user experience.
3.4. Security Measures:
(a) The Company implements reasonable security practices and procedures to safeguard user data, including SPDI, from unauthorized access, misuse, alteration, or destruction.
(b) Security practices are consistent with internationally recognized standards and undergo regular updates to address emerging risks.
(c) Access Controls: Only authorized personnel have access to sensitive data.
(d) Regular Audits: Security systems are regularly reviewed and updated.
3.5 User Rights:
(a) Users have the right to access the personal data shared with the Company, correct inaccuracies, and withdraw consent where applicable.
(b) Requests related to data access, correction, or withdrawal can be sent to info@reptileindia.co.in, and the Company will respond within the timelines prescribed under the law.
3.6 Data Retention:
Personal data is retained only for as long as necessary to fulfill its intended purpose or comply with legal requirements.
User accounts and associated data will be deleted upon request or after 30 days of subscription expiration unless otherwise required by law.
3.7. Disclosure of Data:
The Company may disclose personal data to government authorities or legal entities when required under applicable laws or judicial orders.
a) While the Company employs industry-standard measures to protect user data, it cannot guarantee against data breaches or loss caused by Force Majeure events, Technical Issues, or user negligence. Users agree that the Company shall not be liable for any loss, corruption, or unavailability of data caused by:
· User negligence, including failure to back up data.
· Technical Issues or Force Majeure events.
b) The Company will make reasonable efforts to restore lost data but does not guarantee recovery.
c) Users are advised to back up their financial data periodically.
Users are responsible for maintaining the confidentiality of their login credentials and ensuring secure use of the Software. The Company shall not be liable for unauthorized access caused by user negligence.
By using the Software, you consent to the collection, processing, and storage of your personal data in accordance with this Privacy Compliance Clause. For more details, please refer to the full Privacy Policy available on our website.
3.10. Sharing Your Information
The Company does not
sell or rent User information to third parties.
However, data may be shared with trusted third-party providers for:
·
Current Use of
Cookies:
Currently, the Company does not use cookies. However, the Site may, in the
future, use "cookies" to enhance user experience. Cookies are small
data files stored on a user's device that help improve website functionality
and personalize user interactions.
·
User Options for
Cookies:
Users may choose to set their web browser to:
·
Tracking via Cookies:
Cookies may be used to track site usage and improve navigation. The Company
will notify users about any cookie usage updates and obtain explicit consent
where legally required.
·
Age Restriction:
Protecting the privacy of children is a priority. The Company does not
knowingly collect or maintain personal information from individuals under the
age of 18. Users must confirm that they are 18 years or older when registering
or subscribing to the Software.
·
Website
Accessibility:
No part of the Company’s website or Software is designed to attract individuals
under the age of 18. The Company takes steps to ensure compliance with laws
governing children's online privacy.
·
Reporting Mechanism:
If the Company becomes aware that personal information of a minor (below 18
years) has been collected inadvertently, it will:
3.13. Updates to Privacy Practices:
The Company reserves the right to amend its privacy practices and this clause to ensure continued compliance with Indian laws and evolving industry standards. Users will be notified of significant changes.
3.14. Grievance Redressal:
The Company has appointed a Grievance Officer to address any privacy-related concerns or complaints. Users can contact the Grievance Officer at:
Name: Manoj Kumar
Email: info@reptileindia.co.in
Contact Address: Unit No. 265, 2nd Floor, Aggarwal City Plaza, Plot No 17, Mangalam Place, Sector 3, Rohini, New Delhi 110085.
i) Users may cancel their subscription at any time via their account dashboard. Cancellations will take effect at the end of the current billing cycle.
ii) No refunds will be provided for unused periods within an active subscription term.
i) Subscriptions cannot be cancelled solely due to temporary disruptions caused by Force Majeure events.
ii) If a technical issue prevents access to the software, the Company will make reasonable efforts to resolve the issue. No refund or compensation shall be provided for temporary service disruptions.
iii) If a Force Majeure event renders the Software unavailable for more than 90 consecutive days, users may request cancellation of their subscription. In such cases, prorated refunds for unused future subscription periods may be considered.
(i) Delivery of Software:
o As the Software is digital and delivered electronically, no physical shipping is involved.
o Users will receive their login credentials or activation link via email upon payment confirmation.
(ii) Delivery Timelines:
o Activation details are typically sent within a few minutes of successful payment. In rare cases, it may take up to 24 hours due to technical issues.
For assistance, please contact us at info@reptileindia.co.in.
6.2. Refund Timelines: Refunds will be processed within 7-10 business days after approval.
· User dissatisfaction due to preference changes.
· Non-usage of the software during the subscription period.
· Technical issues that the Company has resolved or is actively resolving.
The Company is not liable for any refund due to data loss caused by factors beyond its control, including user negligence, system failure, or force majeure events.
Users agree to contact the Company before initiating a payment dispute. The Company will attempt to resolve issues amicably.
"Force Majeure" refers to any event or circumstance beyond the reasonable control of the Company that prevents, hinders, or delays the performance of its obligations under these Terms and Policies. Such events include, but are not limited to:
Disclaimer of Liability:
Exclusion of Claims:
The Company is committed to providing prompt and efficient support to address user concerns and resolve any issues related to the Software. Users can contact the Company through the following channels:
The Company endeavors to resolve technical issues and subscription-related queries promptly, ensuring minimal disruption to users.
By using ‘REPTILE DAILY HISAB,’ you acknowledge that you have read, understood, and agreed to the above policies. For questions or concerns, contact us at info@reptileindia.co.in